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You are here: Home » TopKase Return Policy

TopKase Return Policy

INTERNATIONAL SALES 

topkase.com sells and ships products all over the world.

PRODUCT WARRANTY

All topkase.com products carry a thirty-day Limited Warranty against defects in materials and workmanship.

Third-party Branded products are sold “AS IS” by topkase.com, but may be accompanied by their manufacturers’ standard warranties. “AS IS” products are sold by topkase.com as is, where is, and with all faults, and without express or implied warranties from topkase.com.

RETURN & EXCHANGE POLICY

Here at topkase.com we offer Thirty-Day Money Back Guarantee. If for any reason you are not satisfied with your purchase, please fill out our contact form on the website describing the issue with the product.  We will respond to the email you provide us within 30 calendar days of the original invoice date. All refunds will be processed and completed within 90 days from the receipt of your email request to be refunded.  We will email you an address to ship the defective product.


If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to topkase.com headquarters.  Customers are responsible for all shipping charges.


All products must be returned in re-sellable condition, and in its original package including any accessories, manuals, documentation and registration that shipped with the product.

Please note that topkase.com does not permit the return of, exchange or offer refunds for the following products and services:

  • Product that is custom configured to your specifications
  • Shipping and Handling Fee
  • Product received after 30 calendar days of the original invoice date

NOTE:
topkase.com recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to coastalgadgets.com or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.


DEFECTIVE ITEMS

If you discover what you believe is a product defect, please contact topkase.com.  Such a defect, if any, is covered under topkase.com’s thirty-day Limited Warranty. Please refer to the warranty information and other supporting documentation that came with your product. (See Product Warranty section for specific information about topkase.com’s product warranties.)

PROOF OF PURCHASE

topkase.com will send you a confirmation of your order via email.

PAYMENT METHODS

You may pay by credit card no matter which ordering method you use (Internet or phone). At the time your order is placed, topkase.com obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your order ships.

topkase.com accepts Visa, MasterCard, American Express, Discover and PayPal Checkout.

PLEASE NOTE:
Debit cards and check cards have daily spending limits that may substantially delay the processing of your order.
Credit Card Security Codes

topkase.com requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three or four-digit number specific to your credit card that may be printed on the face of your card above the embossed account number or on the back of your card, on the signature panel. Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.

SHIPPING OPTIONS

topkase.com uses conventional shipping methods available in your part of the world, which you are purchasing from.

ORDER PROCESSING:

The estimated shipment date on your order is based on payment processing time and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card orders.

Orders placed on the weekend or on a holiday will begin payment processing the next business day.

Business days are Monday through Friday, excluding federal holidays.

COLORS

We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

DISCLAIMER

THIS SITE IS PROVIDED BY TOPKASE.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS. TOPKASE.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TOPKASE.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, TOPKASE.COM DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE HDACCESSORY.COM WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL TOPKASE.COM OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE TOPKASE.COM WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TOPKASE.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

OTHER TERMS AND CONDITIONS

  • topkase.com is not responsible for typographical errors.
  • topkase.com reserves the right to change the terms and conditions of sale at topkase.com at any time.
  • All sales at topkase.com are governed by International law, without giving effect to its conflict of law provisions.
  • No topkase.com employee or agent has the authority to vary any of the topkase.com’s policies or the terms and conditions governing any sale.

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